Mobile Processes: the Challenge
Hardly any trend has made a greater change on information technology than the use of the internet with smartphones and tablets. Within just a few years, many people have become used to the ability to access worldwide databases at any time, even outside their own four walls. This trend is also not stopping at company processes: data from SAP systems, thus far used mainly in the back office, can now be made available easily and economically on mobile end-devices. Mobile solutions in the areas of customer and order management, warehouse management and servicing and maintenance have been available for years and continue to be developed further and optimized. The trend is however going even further: mobile solutions are reaching the factory floor and allow greater efficiency and transparency in production procedures through the display of machine and personnel utilization data, cockpits for factory and shift managers as well as dashboards for management.